The on-demand economy is a hit with consumers. Uber, Lyft, Homejoy, and other companies provide a growing number of convenient services. But there's a heated debate about how they treat their workers. Should they be classified as independent contractors or full-time employees who qualify for health care, disability, and other benefits? Richard and Jim's guest is Marcela Sapone, CEO of Hello Alfred, a startup company that dispatches workers to co-ordinate laundry, cleaning, grocery shopping, and other chores. She has useful tips for freelancers and outspoken views about how employees should be treated by companies, communities, and the government.